Scientia Privacy Policy

This privacy policy sets out how Scientia uses and protects any information that you give Scientia when you use this website.

Scientia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Scientia may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th September 2012.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Other information relevant to customer surveys and/or offers
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes or to conduct surveys. We may contact you by email, phone or mail. The information may be used to customise the website according to your interests

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@scientia.com with your name and job title

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Contacting us and accessing your personal information
Any queries or comments about this privacy notice or if you wish to review or receive copies of the personal information we hold about you should be sent to marketing@scientia.com or write to us at:
Scientia Ltd CPC1
Capital Park
Fulbourn
Cambridge
CB21 5XE

We may charge a small administration fee (not exceeding the maximum permitted by law) in relation to fulfilling a request for access to personal information.

Cookie Policy

How we use cookies

A cookie is a small file which is placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Category 2: performance cookies

These cookies collect information about how visitors use our website,  for instance which pages visitors go to most often, and if they get  error messages from web pages. These cookies don’t collect information  that identifies a visitor. All information these cookies collect is  aggregated and therefore anonymous. It is only used to improve how our  website works.

“By using our website, you agree that we can place these types of cookies on your device.”

List of cookies:

Name: Session

What they do: This is needed for the website to run on a Windows server, it does not collect any information about the user.

Duration: expires at the end of use

Name: Google Analytics

What they do: Google Analytics sets cookies to help  us accurately estimate the number of visitors to the website and volumes  of usage. This is to ensure that the service is available when you want  it and fast.

Duration:

Utma – this expires after 2 years

Utmb – expires after 1 hour

Utmc – session cookie which expires at the end of use

Utmz – expires after 6 months

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

The information these cookies collect are anonymised and they cannot track your browsing activity on other websites.

“By using our website, you agree that we can place these types of cookies on your device.”

List of cookies:

Name: Youtube

What they do:These cookies allow you to watch the streamed videos from Youtube.

Duration:

Visitor_info1_live – expires after 1 month

YSC – session id

PREF – expires after 2 years

Name: Twitter

What they do:These cookies allow you to see the streamed Twitter feed.

Duration:

Guest_id: expires after 2 years

pid: expires after 6 months

Removing and disabling cookies

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However this will affect the functionality of the websites you visit.

For more help on how to disable your cookies or delete them visit www.aboutcookies.or

Cloud Privacy Policy

What Information do we Collect?

We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

Our service does not currently recognize the “Do Not Track” signal that may be available in some web browsers.

How do we Handle Location Data

In serving you, we may use or store your precise geographical location, if you give us permission to do so. We do not use or share this data for any other purpose. Many devices will indicate through an icon when location services are operating. We only share this location information with others as approved by you.

Accessing your Information

You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email or phone number. You can also contact us by email to request to see or delete this information.

How long do we keep personal data

Our systems are designed to retain log data for up to 90 days after it is collected. We remove personally identifiable information (such as your name, address, email or phone number) and other preferences associated with your account promptly after you delete your account.

Sharing of personal information

We do not share personally identifiable information (such as name, address, email or phone) with other companies for marketing purposes.

Questions about this policy

If you have any questions or concerns about our privacy policies, please contact us:

  • Contact us
  • CPC1 Capital Park Fulbourn Cambridge CB21 5XE United Kingdom

Third party Analytic Service

In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.

New Relic

Data Security

We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error.