How do I know what version it is? And where did you find that error?
Do you know how to identify what software version you are using? Where does this application record any errors? What files or details will Support need to help me? Can this application tell me about an error when it happens? This session will offer answers and guidance to these, and other, common questions relating to Scientia software – questions which Support may ask you when you come to us for help. Whilst some of the content may approach ‘technical’, Timetablers are also welcome to come and find out some of Support’s most useful tips/tricks about software versions, event logs, file types and finding out more details about errors.