Tickety tick tick…….TICK!

Following a recent timetabling support centralisation process, which involved a significant switch form student self-sign to central allocation via the Timetabling Unit, the Timetabling Unit launched a new central service for managing students request for group change. A process previously thought only manageable at School level, this presentation charts: the path for establishing a portal-based request process; the challenges in dealing with the volume of requests; the challenges in respecting School allocation rules; and the interesting range of statistical analysis emerging.