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Timetabler - the first solution on our new Syllabus Plus Anywhere platform - launches in December. Find out more.

Premium Support

Scientia's Premium Support is an extended customer Service Desk function providing preferential, proactive and planned support of your Scientia application software and environment.  Our aim is to provide a support service which minimises the impact on your internal IT resources, maximising efficiency by having the system support services delivered by experienced Scientia Technical Support Engineers.

Premium Support Service delivers:

  • Improved Service Level
  • Quarterly Performance Review
  • Dedicated Premium Support Team
  • Proactive system management
  • Planned support services
  • Preferential engagement
For more information about implementing Premium Support, contact your local Account Manager or email

Premium Support Case Studies

Click on the logos below to learn more about how our Premium Support service is helping institutions to achieve their scheduling goals.